[Bug] When exporting the chat log to Excel from the application, it was found that the dates are incorrect (the system interface, operating system, and container times are all normal).

[mamulian]

Contact Information

No response

MaxKB Version

main

Problem Description

When exporting the chat log to Excel from the application, it was found that the dates are incorrect (the system interface, operating system, and container times are all normal).

Steps to Reproduce

When exporting the chat log to Excel, the time of the questions listed is incorrect.

The expected correct result

No response

Related log output

Additional Information

No response

[zyyfit]

we haven't encountered this issue, and our exported information doesn't contain system interface or operating system details. Could you please take a screenshot to show where exactly the problem lies? Did you deploy using our installation package? If it involves secondary development, you'll need to troubleshoot the issue on your own.

[Shenguobin0102]

你好，你导出的对话日志，在文件中会将对话中的每个对话记录作为一条记录导出，所以导出记录的时间不能完全与对话日志的时间相同（只有最后一条对话记录与对话日志时间相同）。如图，是对话日志的时间，这个对话中有四条对话记录：

导出日志后的记录是这样的，四条记录的时间都是对话实际发生时间，只有最后一条记录的时间会作为对话日志的时间：

由于您没有提供截图信息，所以猜测您可能遇到的是上述的情况，如果是这种情况的话，是正常的。

[shaohuzhang1]

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Hello, the dialog log you exported will export each dialog record as a record in the file, so the time of exporting the record cannot be exactly the same as the time of the dialog log (only the last dialog record is the same as the time of the dialog log). As shown in the figure, it is the time of the dialogue log. There are four dialogue records in this dialogue:

The records after exporting the log are like this. The four records are the actual time of the conversation, and only the last record will be used as the time of the conversation log:

Since you did not provide screenshot information, it is guessed that you might have encountered the above situation, and if this is the case, it is normal.