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🐛 Ticket confirmations being sent to old organizer email address after changing it #439

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louisjmorgan opened this issue Mar 14, 2025 · 2 comments
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@louisjmorgan
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I've updated the email address for my organizer on the profile page, however I'm still receiving ticket confirmations to the previous email address. I've looked everywhere in the dashboard for places to put email addresses and changed them all to the same one, however they still go through to the original one.

@louisjmorgan louisjmorgan added the bug Something isn't working label Mar 14, 2025
@daveearley
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Thanks for the report! I have been unable to reproduce this issue.

Could you please provide information on how you have deployed Hi.Events. What platform and version etc.

Thank you

@daveearley
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Hello @louisjmorgan,

I've tested this and it appears to be working as expected.

To update your organizer email, you should click on this button.

Image

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