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<!DOCTYPE html>
<html lang="en">
<head>
<meta charset="UTF-8">
<title>My Resume</title>
</head>
<body>
<h1>Teddy E. Powers</h1>
<img src="./assests/images/me.jpg" alt="man smiling at a table" height="250"><br />
<hr />
<a href="./assests/contact.html">Contact Me</a><br />
<a href="./assests/hobbies.html">My Hobbies</a>
<hr />
<h2>Summary</h2>
<hr />
<p>A self-motivated, adaptive and detail-oriented professional with extensive experience in the performance of administrative duties and delivering effect training and development of employees. The broad spectrum of experience in varying industries lends to to a unique perspective in stratagem, critical thinking, communication, problem solving and conflict
resolution. An entrepreneurial spirit cultivates a growth-focused mentality, allowing for quick adaptation in any situation.</p>
<h2>Education</h2>
<hr />
<p>
<p>
<h3>Bachelor's Degree of Science: Individualized Studies</h3>
<h4>James Madison University (JMU)</h4>
<p>Concentrations:Business & IT, Human Resource Development & Management, Healthcare Leadership, Psychology, Professional Workplace Communication, Small Business Management & Entrepreneurship, Family & Consumer Sciences, and Child Development</p>
<ul>
<li>Conferred: May 10, 2024</li>
<li>Inducted into Phi Kappa Phi & Alpha Sigma Lambda, Honor Socities</li>
<li>Graduate of Madison, INC with JMU's Gilliam Center for Entrepreneurship</li>
<li>Final GPA: 3.885</li>
</ul>
<h4>Relevant Coursework</h4>
<ul>
<li>Communication & Conflict, JMU</li>
<ul>
<li>Examined theories and competencies of conflict communication management and resolution for both professional and personal situations.</li>
</ul>
<li>Organizational Behavior & Human Resource Management, JMU</li>
<ul>
<li>Explored psychological and social theories of behavior relating to the effective leveraging of employee talents and skills.</li>
</ul>
<li>Designing for the Web</li>
<ul>
<li>Studied Hypertext Markup Language (HTML5), Cascading Style Sheets (CSS), responsive design, and principles of design for user experience.</li>
</ul>
<li>Instructional Technology</li>
<ul>
<li>Designed an instructional presentation using PowerPoint and screen grabs.</li>
<li>Edited images and video using the Gimp and PowToon platforms.</li>
<li>Established an Educational Website on the basics of a Temporary Detention Order.</li>
<li>Developed an <a href="https://limboticworlds.wixsite.com/limboticworlds">e-Portfolio</a> website within Wix platform parameters, that showcases the above. </li>
</ul>
<li>Business & Professional Communication</li>
<ul>
<li>Investigated the nuance and complexity of communication in modern organizational life.</li>
</ul>
<li>Introduction to Human Resource Development</li>
<ul>
<li>Provided an introduction to the role with emphasis on required competencies for HRD professionals with a focus on crical moral and ethical issues.</li>
</ul>
<li>Organizational Behavior & Human Resource Management</li>
<ul>
<li>Explored psychological and social theories of behavior relating to the effective leveraging of employee talents and skills.</li>
</ul>
<li>Leadership in Organizational Settings</li>
<ul>
<li>Examination of principles of leadership and their application within an orgazational settings with emphasis placed on the critcal appraisal of the facets of leadership through the use of cases and readings.</li>
</ul>
</ul>
</p>
<p>
<h3>Technical Degree: Massage Therapy</h3>
<h4>Everest College</h4>
<ul>
<li>Conferred: October 19, 2011</li>
<li>Member of Leaders and Ambassadors Program</li>
<li>Final GPA: 3.67</li>
<li>NCTMB Virginia License #0019010418 Maintained: 03/20/2012--04/30/2014</li>
<li>NCTMB Certification #610562-11 Maintained: ~ 03/20/2012--02/07/2019</li>
</ul>
</p>
<p>
<h3>Associate's Degree of Science: Social Sciences</h3>
<h4>Tidewater Community College (TCC)</h4>
<ul>
<li>Conferred: May 11, 2009</li>
<li>Co-Founder & President of History Club</li>
<li>Final GPA: 2.974</li>
</ul>
</p>
</p>
<h2>Skills</h2>
<hr />
<p>
<p>
<h3>Technical Skills</h3>
<ul>
<li>Adobe Acrobat</li>
<li>Microsoft Office Suite</li>
<ul>
<li>PowerPoint</li>
<li>Excel</li>
<li>Word</li>
</ul>
<li>OpenOffice</li>
<ul>
<li>Word</li>
<li>PowerPoint</li>
<li>Spreadsheets</li>
</ul>
<li>Google Suite</li>
<ul>
<li>Docs</li>
<li>Slides</li>
</ul>
<li>HTML5</li>
<li>CSS</li>
<li>Android</li>
<li>Windows</li>
<ul>
<li>Windows Server</li>
<li>Active Directory</li>
<li>Group Policy</li>
<li>Windows 10</li>
<li>Client Operating Systems</li>
</ul>
<li>Networking</li>
<ul>
<li>Fundamentals</li>
<li>Routing Fundamentals</li>
<li>Switching Fundamentals</li>
<li>Security</li>
<li>Exchange Server</li>
<li>Troubleshooting & Problem Solving</li>
</ul>
<li>Database Management</li>
</ul>
<h3>Practical Skills</h3>
<ul>
<li>Customer Service & Satisfaction</li>
<li>Quality Assurance & Control</li>
<li>Regulatory Compliance</li>
<li>Communication & Conflict Resolution</li>
<li>Problem Solving</li>
<li>Learning & Development</li>
<li>Training Program Creation</li>
<li>Leadership</li>
<li>Project Management</li>
<li>People Management</li>
<li>Inventory Management</li>
<li>Organizational Excellence</li>
<li>Public Relations</li>
<li>Marketing Operations Management</li>
<li>Strategic Planning & Execution</li>
<li>Continuous Process Improvement</li>
<li>Cross-functional Collaboration</li>
</ul>
</p>
</p>
<h2>Professional Experience</h2>
<hr />
<p>
<p>
<h3>Lead Healthcare Services Personnel | Supervisor | Trainer</h3>
<p>Allied Universal-Staunton, VA</p>
<p>June 2021--Present</p>
<ul>
<li>Interviewed 10-12 potential employees for qualifications.</li>
<li>Trained 15+ personnel, restaffing multiple hubs and increasing successful completion of mental health transports by 28%, i.e., 30 transports monthly.</li>
<li>Facilitate initial entry training and onboarding of 15+ employees, collecting data for employee files.</li>
<li>Created over 50 documents for training employees on the complexities of Temporary Detention Order, and daily use purposes using Microsoft Word, Adobe Acrobat, and OpenOffice.</li>
<li>Assited in development of informational flyers used for promoting our mental health transportation program.</li>
<li>Monitored access control, retrieving access cards and physical keys upon hub relocation.</li>
<li>Managed daily operations at client site, e.g., scheduling routine maintenance for fleet vehicles, and ensuring employee compliance with current and new polices and directives.</li>
</ul>
</p>
<p>
<h3>Public Relations & Marketing | Volunteer</h3>
<p>DC Designs Cakes and Crafts</p>
<p>January 2022--Present</p>
<ul>
<li>Creation of marketing materials, e.g., business cards, fliers, etc.</li>
<li>Assisting in client development through interactive promotion.</li>
</ul>
</p>
<p>
<h3>Information Technology Specialist</h3>
<p>United States Army Reserves</p>
<p>June 2020--Present</p>
<ul>
<li>Guided 6-10 Service Members (Sms) in completing application process for Government Travel Card and QTC medical readiness platform.</li>
<li>Assisted 20+ Serice Members in completing yearly documentation, e.g. benefit allocations, etc.</li>
<li>Coordinated 6-10 SMs in completion of Command team directives during Battle Assembly.</li>
<li>Documented functionality of vehicles for maneuvers.</li>
<li>Establish network connections between varying devices</li>
</ul>
</p>
<p>
<h3>Customer Service Representative | Office Manager</h3>
<p>Ashley Furniture Store--Staunton, VA</p>
<p>March--June 2021</p>
<ul>
<li>Leveraged the inventory and purchasing databases to alleviate 6-12 customer concerns or complaints daily.</li>
<li>Redesigned Microsoft Excel spreadsheets used for calculating projected yearly income, sales associate commissions and various other annual comptations, resulting in imporved readability and functionality.</li>
<li>Collected data required for the spreadsheets and their calculations</li>
</ul>
</p>
<p>
<h3>Lead Psychiatric Nusring Assistant (PNA) | Preceptor | Supervisor</h3>
<p>Commonwealth Center for Children and Adolescents (CCCA)--Staunton, VA</p>
<p>March 2018--August 2020</p>
<ul>
<li>Provided On the Job training for over 20 new employees in the proper care of patients with mental health disorders.</li>
<li>Compiled detailed reports describing behavioral anomalies or "incidents" with the facility.</li>
<li>Scheduled daily assignments for 3+ PNAs based on milieu needs.</li>
<li>Coordinated patients' day-to-day activities and procedures.</li>
<li>Maintained continuous 15-minute interval documetnation of 3-12 patients' location and activity.</li>
</ul>
</p>
<p>
<h3>Skill Trainer | Prep/Backup/Grill Cook | Server | Dishwasher</h3>
<p>Cracker Barrel Old Country Store--Staunton, VA</p>
<p>June 2015--March 2018</p>
<ul>
<li>Trained over 20 new employees in the proper procedures for food preparation and service.</li>
<li>Provided feedback to management on new employee progress.</li>
<li>Evaluated inventory needs throughout the week and reported to management for ordering.</li>
</ul>
</p>
<p>
<h3>Assistant Manager</h3>
<p>Subway--Staunton, VA</p>
<p>January--October 2014</p>
<ul>
<li>Coordinated a team of 4 or more employees through day-to-day activities, scheduling and delegation of tasks.</li>
<li>Managed Dialy operations to include inventory levels, profit margin, and employee compliance.</li>
</ul>
</p>
<p>
<h3>Massage Therapist</h3>
<p>Self-Employed--Staunton/Norfolk, VA</p>
<p>October 2012--April 2014</p>
<ul>
<li>Managed all aspects of the business, including scheduling, billing, and marketing.</li>
<li>Completed required SOAP notes, documenting activities during each session.</li>
</ul>
</p>
</p>
<hr />
<a href="./assests/contact.html">Contact Me</a><br />
<a href="./assests/hobbies.html">My Hobbies</a>
<hr />
</body>
</body>
<footer small>©Teddy E. Powers<br />
The information above is true and accurate to the best of my knowledge.
</footer>
</html>