Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jitsi app installation crashes server #35663

Open
ekataniss opened this issue Mar 31, 2025 · 0 comments
Open

Jitsi app installation crashes server #35663

ekataniss opened this issue Mar 31, 2025 · 0 comments

Comments

@ekataniss
Copy link

Description:

I've tried to install app Jitsi from Marketplace, but when I've pressed Install button the GUI have waited about a minute and then showed me the error "You're offline" and tried endless reconnecting. The status of rocketchat service on the server is failed with result 'core-dump', main process exited, code=dumped, status=6/ABRT. After that I have to restart rocketchat service on the server and reload my desktop app.
I've tried in browser and in app desktop (Windows version) - same result. I've even tried to install Jitsi from zip file as a private app but I've got the same error.

Image

Image

Steps to reproduce:

  1. Open Marketplace
  2. Find Jitsi app
  3. Click Install

Expected behavior:

The app Jitsi installed

Actual behavior:

GUI crashes, rocketchat service failed

Server Setup Information:

  • Version of Rocket.Chat Server: 7.4.1
  • License Type: Starter
  • Number of Users: 11
  • Operating System: Ubuntu 22.04
  • Deployment Method: tar
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled
  • NodeJS Version: 22.14.0
  • MongoDB Version: 7.0.17

Client Setup Information

  • Desktop App or Browser Version: Desktop App 4.3.0 and Mozilla Firefox 136.0.1
  • Operating System: MS Windows 10

Additional context

The server is located on the Proxmox VM with processor's type x86-64-v3 (the only one type compatible with MongoDB 7.0)

Relevant logs:

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant