proposal for correlating synthetics traces (#825)

* proposal for correlating synthetics traces

* address feedback and add more details

* formatting fix

* apply suggestions from code review

Co-authored-by: Felix Barnsteiner <[email protected]>

* add span id to the trace link

* apply suggestions from code review

Co-authored-by: Felix Barnsteiner <[email protected]>

* review on user agent and address comments

---------

Co-authored-by: Felix Barnsteiner <[email protected]>

Author: vigneshshanmugam

specs/integrations/synthetics.md

@@ -0,0 +1,112 @@
+## Synthetics Integration
+
+Synthetic monitors play a crucial role in periodically checking the status of your services and applications on a global scale. General documentation about synthetic monitors can be found in
+[Synthetics getting started page](https://www.elastic.co/guide/en/observability/current/synthetics-get-started.html).
+
+This integration goes in to more detail about how the sythetics monitors would
+be correlated with the APM traces. Synthetics traces can be categorized in to two
+main types
+  1. HTTP checks - These have one-one mapping with APM transactions
+  2. Browser checks - These have a one-to-many mapping with APM transactions
+
+### Correlation
+
+The Synthetics agent (including Heartbeat) takes the responsibility of creating the
+[`traceparent`](../agents/tracing-distributed-tracing.md#trace_id-parent_id-and-traceparent)
+header for each outgoing network request associated with a test during every
+monitor execution.
+
+- `trace.id` and `parent.id`
+  - outgoing requests that are being explicity traced by the synthetics agent
+     will have the `parent.id` and `trace.id` as part of the trace context.
+  - must be unique for each step for a browser monitor
+  - must be unique for a http monitor
+- `sampled` Flag
+  - used to control the sampling decision for all the downstream services.
+  - 100% sampling when tracing is enabled
+
+#### Browser checks
+
+When executing a Synthetics journey with tracing enabled for all outgoing requests `**/*` or for specific URLs with the --apm_tracing_urls flag, the Synthetics agent takes the following actions:
+
+1. Adds the traceparent header to each matching outgoing request.
+2. Includes trace.id and parent.id in all the Step Elasticsearch (ES) documents for the journey.
+
+```ts
+// run journey
+npx @elastic/synthetics --apm_tracing_urls "elastic.co/*" 
+
+// example.journey.ts
+journey("elastic e2e", ({ page }) => {
+  step("home page", async() => {
+    await page.goto("https://www.elastic.co")
+  })
+  step("blog page", async() => {
+    await page.goto("https://www.elastic.co/blog")
+  })
+})
+```
+
+Example of the tracing information added to the ES documents for two steps in the journey:
+
+```json
+// Step - homepage
+{"type":"step/end","journey":{"name":"elastic e2e"},"step":{"name":"home page","index":1,"status":"failed","duration":{"us":17382122}}, "trace.id": "t1"}
+{"type":"journey/network_info","journey":{"name":"elastic e2e"},"step":{"name":"home page","index":1},"http":{"request":{"url":"http://www.elastic.co/","method":"GET"}},"trace.id": "t1", "span.id": "s1"}
+
+
+// Step - blog page
+{"type":"step/end","journey":{"name":"elastic e2e"},"step":{"name":"blog page","index":2,"status":"failed","duration":{"us":17382122}}, "trace.id": "t2"}
+{"type":"journey/network_info","journey":{"name":"elastic e2e"},"step":{"name":"blog page","index":2},"http":{"request":{"url":"http://www.elastic.co/blog","method":"GET"}},"trace.id": "t2", "span.id": "s2"}
+```
+
+With this tracing information available in the ES documents for each step's network requests, the Synthetics UI can link back to the individual backend transactions in APM.
+
+#### HTTP Checks
+
+For the below HTTP monitor
+
+```yml
+# heartbeat.yml
+heartbeat.monitors:
+- type: http
+  id: test-http
+  urls: ["https://www.example.com"]
+  apm:
+    enabled: true
+```
+
+Heartbeat would add the `traceparent` header to the monitored URL and add the
+other tracing related information to the ES documents.
+
+```json
+{"event":{"action":"monitor.run"},"monitor":{"id":"test-http","type":"http","status":"up","duration":{"ms":112}}, "trace.id": "t1", "span.id": "s1"}
+```
+
+It's important to note that there is no dedicated waterfall information for the HTTP checks in the Synthetics UI. Consequently, the linking here will directly take you to the transaction if the backend is also traced by Elastic APM or OTel (OpenTelemetry)-based agents. This works similar to the Browser checks where the network request is directly linked to the transaction.
+
+**NOTE: The correlation remain applicable even if downstream services are traced by OpenTelemetry (OTel)-based agents. This ensures a consistent and seamless tracing experience regardless of the underlying tracing infrastructure.**
+
+### Identifying Synthetics trace
+
+When tracing is enabled on the Synthetics monitors, the agent appends the `Elastic/Synthetics` to the HTTP `User-Agent` header for all outgoing requests. Tracing UI can use this information to identify the traces that are originated from
+Synthetics using the following approaches.
+
+- Elastic APM agents
+  - The information is stored in `http.headers.user-agent`
+- OTel agents
+  - The information is stored in `user_agent.original`
+
+UI will check both of these fields to identify the Synthetics traces and will
+prefer `user_agent.original` if both are present.
+
+There is a limitation with this approach
+- users can override the `User-Agent` header in the monitor configuration which
+  might lead to users seeing only partial traces on APM UI.
+
+When a trace is confirmed to be originated from Synthetics-based monitors, the
+Trace Explorer view can be linked back to the Synthetics waterfall.
+
+- `/app/synthetics/link-to/<trace.id>:span.id`
+  - links back to the explicit browser waterfall step on the Synthetics UI, and
+    it follows the format `/monitor/:monitorId/test-run/:runId/step/:stepIndex#:spanId`.