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Bug: Crashing #17003

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Stixz opened this issue Mar 31, 2025 · 2 comments
Open

Bug: Crashing #17003

Stixz opened this issue Mar 31, 2025 · 2 comments
Labels
crash Bug reports involving a crash needs - additional info Needs more information from the reporter

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@Stixz
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Stixz commented Mar 31, 2025

Description

App closes all the time. There is no specific task that causes this.

Steps To Reproduce

Open the app. - Crash
Use the app. - Crash

Files Version

3.9.1.0

Windows Version

10.0.26100.3624

User ID

daaf0bf0-2b9d-46a6-9354-8d52f22fd7f2

Log File

debug.log
@Josh65-2201
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Josh65-2201 commented Mar 31, 2025 •
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Thanks for the report,

  • Please provide steps to reproduce the issues. Like what you where doing when Files crashed and layout you are using
  • The log doesn't show any errors, can you type Event Viewer into the Windows start menu search > Click Windows logs > Click Application > Screenshot the first error that have Files.exe shown on the first line > Send this on GitHub (Email attachments don't work)

@Josh65-2201 Josh65-2201 added needs - additional info Needs more information from the reporter crash Bug reports involving a crash labels Mar 31, 2025
@yaira2
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yaira2 commented Mar 31, 2025

Is this still an issue in the preview version? https://files.community/download/preview

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@Josh65-2201 @Stixz @yaira2