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see only black screen when starting the app at my android POCO M5s #1347

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shootermv opened this issue Mar 24, 2025 · 9 comments · May be fixed by #1357
Open

see only black screen when starting the app at my android POCO M5s #1347

shootermv opened this issue Mar 24, 2025 · 9 comments · May be fixed by #1357
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type: bug Issues that need priority attention. Things which are obviously broken and are reported as such.

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@shootermv
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shootermv commented Mar 24, 2025

Describe the bug
only black screen appears after starting the app.

To Reproduce
Steps to reproduce the behavior:

  1. try to start the app
  2. only black screen displayed

Expected behavior
app should start normally.

Screenshots

Image

Smartphone (please complete the following information):

  • Device: [POCO M5s]
  • OS: [android]
  • Browser [e.g. stock browser, safari]
  • Version [e.g. 22]

Additional context
Add any other context about the problem here.

@shootermv shootermv added the type: bug Issues that need priority attention. Things which are obviously broken and are reported as such. label Mar 24, 2025
@huyenltnguyen
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Hey @shootermv, could you also provide the Android version your phone is running on?

@shootermv
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shootermv commented Mar 26, 2025 via email

@huyenltnguyen
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I'll need some time to setup and test this.

But in the mean time, could you help:

  • Provide the version of the app also
    • You can do this by going to Settings -> Apps -> freeCodeCamp -> scroll all the way to the bottom of the screen, the version number should be there
  • Check if closing and reopening the app could resolve the issue

@shootermv
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shootermv commented Mar 26, 2025 via email

@shootermv
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shootermv commented Mar 26, 2025 via email

@shootermv
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shootermv commented Mar 26, 2025 via email

@huyenltnguyen
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I finally was able to test the app with an emulator, and the app loaded successfully on Android 13. I'm not sure what other actions we can take here on our end.

Could you try removing and reinstalling the app?

@shootermv
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i tried reinstall. but no luck
looks like the problem is with this specific POCO model

@shootermv
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shootermv commented Mar 30, 2025

i managed to run the code on my poco device.
after opening code at my environment i had some issues :
like - some packages needed to be reinstalled

after fixing the issues i got app to run on my device...
hope those changes will fix the app also in production...
will open PR asap

@shootermv shootermv linked a pull request Mar 30, 2025 that will close this issue
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Labels
type: bug Issues that need priority attention. Things which are obviously broken and are reported as such.
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2 participants