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Merge pull request #57 from ftlabs/mcupdate
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_posts/2017-09-29-make-connections.html

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<p>FT Labs is preparing to launch a new game on Google Home. Here is a glimpse of what is to come, and some learnings acquired in the process of developing for voice devices.</p>
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<h2>Update</h2>
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<blockquote class="twitter-tweet" data-cards="hidden" data-lang="en">
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<p lang="en" dir="ltr">Make Connections is now available on Google Home and Google Assistant. 🗣️ Say &quot;OK Google, talk to Make Connections&quot; to try our FT-themed game. <a href="https://t.co/E5uEZIWHfT">https://t.co/E5uEZIWHfT</a> <a href="https://t.co/Zj7C9glVXw">pic.twitter.com/Zj7C9glVXw</a></p>
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<p><cite>&mdash; FT Labs (@FTLabs) <a href="https://twitter.com/FTLabs/status/932982974030761985?ref_src=twsrc%5Etfw">November 21, 2017</a></cite></p>
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</blockquote>
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<h2>VUI, CUI,... OUI?</h2>
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<p>Voice interactions have been on FT Labs' radar for some time; forecasting devices straight out of science fiction films would soon spread In Real Life. Spreading, they are indeed. Although defining that new audio space we are meant to be developing for isn't easy. What to call it? Conversational User Interface, Oral User Interface? The current preferred and widely used term is VUI; Voice (some would rather say "Vocal") User Interface.</p>
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<h2>The future</h2>
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<p>We are keeping an eye out for new development capabilities. Currently, users are under no illusion that they might be conversing with a human, and learn to wait for the machine to finish talking. As the speech and interactions possibilities grow, however, they will become less forgiving when errors occur. We also keep in mind that we will have to deal with the uncanny valley, as machines learn to predict interactions.</p>
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<p>Beyond games, there are other aspects we can explore, such as authentication through voice recognition; where voice devices might become a biometric portal to unlock services. New devices to be used concurrently with voice interfaces are also starting to appear, extending our field of exploration.</p>
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<p>In the meantime, get ready for Make Connections, coming soon to your Google Home device!</p>
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<p style="text-decoration: line-through;">In the meantime, get ready for Make Connections, coming soon to your Google Home device!</p>
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