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Copy file name to clipboardExpand all lines: pages/contributions/filing_a_bug.md
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It is worth noting that there are a few alternative options for support:
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1. Check the [Sunbird troubleshooting](http://www.sunbird.org/developer-docs/troubleshooting/) page for a solution. If there is no solution for your issue, the following process will guide you in figuring out what to do.
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2. The bug you have experienced might be faced by others also, it is recommended to check the [Sunbird issue tracker](https://github.com/project-sunbird/project-sunbird.github.io/issues)
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1. Check the [Sunbird troubleshooting](http://www.sunbird.org/developer-docs/troubleshooting/){:target="_blank"} page for a solution. If there is no solution for your issue, the following process will guide you in figuring out what to do.
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2. The bug you have experienced might be faced by others also, it is recommended to check the [Sunbird issue tracker](https://github.com/project-sunbird/project-sunbird.github.io/issues){:target="_blank"}
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3. If the bug report exists, you may click "subscribe" to follow any developments.
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To file a bug report that is effective, ensure the following:
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Before you raise an issue, make sure to check the following questions that are used for filing a bug report, answers to these allows you to file an efficient and clear in the process of filing bug reports.
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### Issue Title
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Everything starts with a title. It must be clear and descriptive so that you can get an idea of what the report is about at a glance. It also has to be clearly differentiated from all other existing bug reports. A good way to think about bug titles is that your bug report should atleast answer the following questions:
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1. What is the problem?
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- Supplement your bug report with an image, audio, or crash log that helps others reproduce the issue, attach these files.
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### Sunbird Version
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The version of Sunbird in which you discovered the bug (e.g., 1.3). If you can reproduce the problem in more than one version, write down the earliest.
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### Issue Category
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A "bug report" is usually for when Sunbird does something which is not what it is expected to. An example of a bug could be: a link to a page, instead of opening it shows an error.
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Tasks, feature requests and support requests are beyond the scope of this article.
Copy file name to clipboardExpand all lines: pages/developer-docs/installation/install_sbbackend.md
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**Setup Cassandra**
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1. For step by step installation guide of refer to the official [website](http://cassandra.apache.org/doc/latest/getting_started/installing.html)
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1. For step by step installation guide of refer to the official [website](http://cassandra.apache.org/doc/latest/getting_started/installing.html){:target="_blank"}
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2. The official website guides you through the installation, and if you have done a successful install of Cassandra, now you need to start the server and open Cassandra CLI (Command Line Interface)
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3. Run [cassandra.cql](https://github.com/project-sunbird/sunbird-lms-mw/blob/master/actors/src/main/resources/cassandra.cql) file to create the required keyspace, tables and indices
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3. Run [cassandra.cql](https://github.com/project-sunbird/sunbird-lms-mw/blob/master/actors/src/main/resources/cassandra.cql){:target="_blank"} file to create the required keyspace, tables and indices
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4. Copy the following files to a temp folder in a Cassandra installed machine
Example: ```/tmp/cql/pageMgmt.csv and /tmp/cql/pageSection.csv ```
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**Setup Elasticsearch**
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1. For step by step installation guide of Elasticsearch refer to the official [website](https://www.elastic.co/guide/en/elasticsearch/reference/current/_installation.html)
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1. For step by step installation guide of Elasticsearch refer to the official [website](https://www.elastic.co/guide/en/elasticsearch/reference/current/_installation.html){:target="_blank"}
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2. The official website guides you through the installation, and if you have done a successful install of Elasticsearch, you need to
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start the server and open Elasticsearch CLI (Command Line Interface)
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**Setup Keycloak**
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1. For step by step installation guide of Keycloak refer to the official [website](http://www.keycloak.org/docs/3.3/server_installation/topics/installation/distribution-files-community.html)
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1. For step by step installation guide of Keycloak refer to the official [website](http://www.keycloak.org/docs/3.3/server_installation/topics/installation/distribution-files-community.html){:target="_blank"}
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2. The official website guides you through the installation, and if you have done a successful install of Keycloak, now you need to start the server
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18. sunbird_sso_publickey
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</pre>
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Here, you can find the remaining [Environment Variable Values](https://github.com/project-sunbird/sunbird-utils/blob/master/common-util/src/main/resources/externalresource.properties)
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Here, you can find the remaining [Environment Variable Values](https://github.com/project-sunbird/sunbird-utils/blob/master/common-util/src/main/resources/externalresource.properties){:target="_blank"}
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## Running Back-End Services Stack
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Run any API, e.g. create a user API and perform different actions on user using this [Postman collection](https://www.getpostman.com/collections/d314ef7df8fb02c9fa0f)
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Run any API, e.g. create a user API and perform different actions on user using this [Postman collection](https://www.getpostman.com/collections/d314ef7df8fb02c9fa0f){:target="_blank"}
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