installation mistake

[Rizwana-ky]

Deployment Type

Self-hosted

NetBox Version

v3.74

Python Version

3.10

Steps to Reproduce

whenever i am running this command sudo /opt/netbox/upgrade.sh i am getting the same error output

Expected Behavior

as it should run smoothly like the documentation says , what i am getting is the below output

Observed Behavior

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> [48 lines of output]
running egg_info
writing lib3/PyYAML.egg-info/PKG-INFO
writing dependency_links to lib3/PyYAML.egg-info/dependency_links.txt
writing top-level names to lib3/PyYAML.egg-info/top_level.txt
Traceback (most recent call last):
File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 353, in
main()
File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 335, in main
json_out['return_val'] = hook(**hook_input['kwargs'])
File "/opt/netbox-3.0.0/venv/lib/python3.10/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 118, in get_requires_for_build_wheel
return hook(config_settings)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 325, in get_requires_for_build_wheel
return self._get_build_requires(config_settings, requirements=['wheel'])
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 295, in _get_build_requires
self.run_setup()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/build_meta.py", line 311, in run_setup
exec(code, locals())
File "", line 271, in
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/init.py", line 104, in setup
return distutils.core.setup(**attrs)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/core.py", line 185, in setup
return run_commands(dist)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/core.py", line 201, in run_commands
dist.run_commands()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/dist.py", line 969, in run_commands
self.run_command(cmd)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/dist.py", line 967, in run_command
super().run_command(command)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/dist.py", line 988, in run_command
cmd_obj.run()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 321, in run
self.find_sources()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 329, in find_sources
mm.run()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 550, in run
self.add_defaults()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/egg_info.py", line 588, in add_defaults
sdist.add_defaults(self)
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/command/sdist.py", line 102, in add_defaults
super().add_defaults()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/command/sdist.py", line 251, in add_defaults
self._add_defaults_ext()
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/command/sdist.py", line 336, in _add_defaults_ext
self.filelist.extend(build_ext.get_source_files())
File "", line 201, in get_source_files
File "/tmp/pip-build-env-2t7cfdnw/overlay/lib/python3.10/site-packages/setuptools/_distutils/cmd.py", line 107, in getattr
raise AttributeError(attr)
AttributeError: cython_sources
[end of output]

note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> See above for output.

[ziggekatten]

Look at the error, and you se path: /opt/netbox-3.0.0

Are you sure you are in the correct directory when running the script?

Or are your symbolic link not pointing to the new installation?

You should be in /opt/netbox-3.7.4, or ensure your links point there.

[Rizwana-ky]

Look at the error, and you se path: /opt/netbox-3.0.0

Are you sure you are in the correct directory when running the script?

Or are your symbolic link not pointing to the new installation?

You should be in /opt/netbox-3.7.4, or ensure your links point there.

i have been following the installation document only there wasnt anythingi changed from my side , i dont know why that pointing to the wrong path !!

[inftsi]

Collecting Pillow==10.2.0 (from -r requirements.txt (line 27))
Using cached pillow-10.2.0.tar.gz (46.2 MB)
Installing build dependencies ... done
Getting requirements to build wheel ... error
error: subprocess-exited-with-error

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> [21 lines of output]
Traceback (most recent call last):
File "/opt/netbox-3.7.1/venv/lib/python3.13/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 389, in
main()
~~~~^^
File "/opt/netbox-3.7.1/venv/lib/python3.13/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 373, in main
json_out["return_val"] = hook(**hook_input["kwargs"])
~~~~^^^^^^^^^^^^^^^^^^^^^^^^
File "/opt/netbox-3.7.1/venv/lib/python3.13/site-packages/pip/_vendor/pyproject_hooks/_in_process/_in_process.py", line 143, in get_requires_for_build_wheel
return hook(config_settings)
File "/tmp/pip-build-env-5q5x1tj8/overlay/lib/python3.13/site-packages/setuptools/build_meta.py", line 331, in get_requires_for_build_wheel
return self._get_build_requires(config_settings, requirements=[])
~~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/tmp/pip-build-env-5q5x1tj8/overlay/lib/python3.13/site-packages/setuptools/build_meta.py", line 301, in _get_build_requires
self.run_setup()
~~~~~~~~~~~~~~^^
File "/tmp/pip-build-env-5q5x1tj8/overlay/lib/python3.13/site-packages/setuptools/build_meta.py", line 317, in run_setup
exec(code, locals())
~~~~^^^^^^^^^^^^^^^^
File "", line 31, in
File "", line 28, in get_version
KeyError: 'version'
[end of output]

note: This error originates from a subprocess, and is likely not a problem with pip.
error: subprocess-exited-with-error

× Getting requirements to build wheel did not run successfully.
│ exit code: 1
╰─> See above for output.

Alguem poderia me ajudar nesso problema?