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Closed Ticket Not Moved to Closed Category #149

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BENZORICH opened this issue Apr 3, 2025 · 3 comments
Closed

Closed Ticket Not Moved to Closed Category #149

BENZORICH opened this issue Apr 3, 2025 · 3 comments
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Minor Bug A small bug which does not interfere with the main functionality of the bot

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@BENZORICH
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BENZORICH commented Apr 3, 2025

Bug Description:

The ticket will not be moved to the closed category

Steps To Reproduce:

Steps to reproduce the behavior:

  1. Close Ticket

Expected Behaviour:

The ticket should be moved to the appropriate category. which does not happen.

Screenshots:

/

Version

V4.0.1

Files:

otdebug.txt

@DJj123dj DJj123dj self-assigned this Apr 3, 2025
@DJj123dj DJj123dj added the Minor Bug A small bug which does not interfere with the main functionality of the bot label Apr 3, 2025
@DJj123dj
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DJj123dj commented Apr 3, 2025

I'll look into the issue tomorrow. But I have a slight feeling that it might be related to discord ratelimits.

Did you close/claim a lot of tickets which moved to another category within the same 10 minutes of the issue happening?

@BENZORICH
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Hello @DJj123dj
Unfortunately this is not the case I have just tried it again but unfortunately no success.
The error only appeared for the first time with v4.0.1

@DJj123dj
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DJj123dj commented Apr 4, 2025

Alright, I've found the the source of the problem. I will try to fix the issue in the next bug fix update.

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Minor Bug A small bug which does not interfere with the main functionality of the bot
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