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mackignacio opened this issue Jun 17, 2019 · 3 comments
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Black window version 7.2.0 #6726

mackignacio opened this issue Jun 17, 2019 · 3 comments
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@mackignacio
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Describe the bug
Postman shows only a black window after updating to version 7.2.0. I already did the suggestion on #4703 but that doesn't work. I also try to install older version of postman but it keeps on updating to version 7.2.0.

To Reproduce
Steps to reproduce the behavior:

  1. Install any version of Postman.
  2. Update it to 7.2.0
  3. Run postman wait for 10 to 20 second after the initialization then screen will get blacked out.

Expected behavior
Want to see the default window working properly.

Screenshots
image

App information (please complete the following information):

  • Native App
  • Postman Version 7.2.0
  • OS: Windows 10 x64

Additional context
The app is working fine on version 7.1.1 but after the update it also not working even if you install it back to version 7.1.1.

@fillx
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fillx commented Jun 18, 2019

I have a same problem. Postman 7.2.0. Windows 8.1 pro x64.

@harryi3t
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@mackignacio Did you try setting an environment variable POSTMAN_DISABLE_GPU=true as mentioned in the other thread #4703? You can verify that in a terminal by running echo %POSTMAN_DISABLE_GPU%, you should see the output as true (case sensitive)

Can you also try a custom canary build that we had released a few days back here #4594 (comment)

@mackignacio
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mackignacio commented Jun 18, 2019

@harryi3t Yes I did and I already mentioned it on my issue. I already fix it by uninstalling Postman then deleting all the postman folder on my %appdata% folder. Both on local and roaming folder I also deleted those postman folder. Then I reinstall the newest version 7.2.0 then it run smoothly.

I wonder why when you update it will no longer work. Maybe the problem is on the automatic update by electron.

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