error when use pipWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/ #9508

Edgardbu · 2021-01-24T21:35:59Z

pip version:19.2.3
Python version:3.7.6
OS:Windows 10 home

I was trying to install colorama
I tried delete and install other versions of python and nothing helped

Output

Collecting colorama
  WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  ERROR: Could not find a version that satisfies the requirement colorama (from versions: none)
ERROR: No matching distribution found for colorama

in pycharm the same problem with install package

The text was updated successfully, but these errors were encountered:

nstylepro · 2021-01-25T15:19:49Z

same for me.

DjLegolas · 2021-01-25T21:29:18Z

Same here, and it also for #9489.

From what I tested, it seem to be something with IPv6.
When I ran ping pypi.org I got a lot of timeouts:

ping pypi.org

Pinging pypi.org [2a04:4e42::223] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 2a04:4e42::223:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

But when forcing IPv4, no problem:

ping -4 pypi.org

Pinging pypi.org [151.101.0.223] with 32 bytes of data:
Reply from 151.101.0.223: bytes=32 time=88ms TTL=51
Reply from 151.101.0.223: bytes=32 time=89ms TTL=51
Reply from 151.101.0.223: bytes=32 time=89ms TTL=51
Reply from 151.101.0.223: bytes=32 time=88ms TTL=51

Ping statistics for 151.101.0.223:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 88ms, Maximum = 89ms, Average = 88ms

So I added 151.101.0.223 pypi.org to the HOSTS file and tested again:

py -3 -m pip install -U pip
Requirement already satisfied: pip in c:\python38\lib\site-packages (21.0)
Collecting pip
  WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='files.pythonhosted.org', port=443): Read timed out. (read timeout=15)")': /packages/de/47/58b9f3e6f611dfd17fb8bd9ed3e6f93b7ee662fb85bdfee3565e8979ddf7
/pip-21.0-py3-none-any.whl
  WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='files.pythonhosted.org', port=443): Read timed out. (read timeout=15)")': /packages/de/47/58b9f3e6f611dfd17fb8bd9ed3e6f93b7ee662fb85bdfee3565e8979ddf7
/pip-21.0-py3-none-any.whl
ERROR: Operation cancelled by user

Now seem as the issue is with the file server (files.pythonhosted.org) so I added it too (151.101.1.63 files.pythonhosted.org) and now everything works:

py -3 -m pip install -U pip
Requirement already satisfied: pip in c:\python38\lib\site-packages (21.0)
Collecting pip
  Downloading pip-21.0-py3-none-any.whl (1.5 MB)
     |████████████████████████████████| 1.5 MB 1.1 MB/s
  Downloading pip-20.3.4-py2.py3-none-any.whl (1.5 MB)
     |████████████████████████████████| 1.5 MB ...

BTW, I'm with python 3.8.5 on Windows 10 Pro and pip version 21.0.

liron50 · 2021-01-26T08:09:45Z

DjLegolas ,
Can you share the instructions for fixing it?
how do I add 151.101.0.223 pypi.org to the HOSTS file/files.pythonhosted.org? where can I fine the relevant files?

thanks

DjLegolas · 2021-01-26T21:59:43Z

First, this is also seem to be the same as #9487, so linking it here.

Second, @liron50 - open the HOSTS file, which is located at C:\Windows\System32\Drivers\etc, in notepad running as Administrator.
Than just add 2 lines at the end:

151.101.0.223 pypi.org
151.101.1.63 files.pythonhosted.org

Rerun the pip command and everything should work.
If anyone trying this workaround, please also check that the DNS resolves to IPv6 address, and if note, write it here.

Note: this method is a workaround only. You should NOT use this method as a constant solution.

liron50 · 2021-01-27T03:47:10Z

Thanks DjLegolas.
It does worked for me.

attiqRahman · 2021-01-28T09:14:09Z

Thanks mate ! it works!

DjLegolas · 2021-01-30T23:10:11Z

After some more investigation (thanks to tos9 from the IRC), there seem to be something with the routing to both sites on the users side.
But even though tos9 thinks this is the place to drop it, I think the pip code is also to be blamed.

pip/src/pip/_vendor/urllib3/util/connection.py

Line 73 in 9d00fda

for res in socket.getaddrinfo(host, port, family, socket.SOCK_STREAM):

This line gets host='pypi.org' and family=socket.AF_UNSPEC, which returns always a list of tuples ordered by IPv6 first and only after that IPv4.
But even though there is a problem communicating over IPv6, a socket is successfully created.
And only later, when trying to wrap the socket with SSL, we get the timeout exception:

pip/src/pip/_vendor/urllib3/connection.py

Line 411 in 9d00fda

self.sock = ssl_wrap_socket(

Any ideas and/or suggestions?

Tros-t · 2021-02-02T06:58:19Z

I have recieved this error 5 to 6 times, in total spend 19hours trying to fix this from over 7 stack overflows, 4 githubs, 4 more websites no HELP. And Sorry to say @DjLegolas it is not working. I am sooooooo Done. My main device is a windows 7 and it sucks but there is another device a win 10 it's ok but I can't use it because all my work is stored in win7.

IF any more solutions tell me. Whats happening here is I don't use proxy servers or something like that and I have it turned off. Whenever I try pip install the proxy turns on automatically. You can answer on my stackoverflow question or here but pls ANSWER anyone

Tros-t · 2021-02-02T06:59:58Z

https://stackoverflow.com/questions/65988064/handshake-operation-timed-out-error-while-installing-modules

Tros-t · 2021-02-02T07:14:59Z

Ahahahahaha I reinstalled python and it worked also the I was unchecking proxy but I wasn't applying it.

For everyone who has this error never upgrade pip

Tros-t · 2021-02-02T07:40:08Z

I installed all packages needed without upgrading pip. Hope this gets fixed

Reiterkk · 2021-02-03T12:16:49Z

I have a similar problem and nothing mentioned here worked. I can't install anything with pip install.

pip version: 20.2.3
Python version: 3.9.1 64 bit
OS: Windows 10 Enterprise

I've also tried other versions of python. Adding

151.101.0.223 pypi.org
151.101.1.63 files.pythonhosted.org

to the hosts file didn't work either. The error I get is not a ReadTimeoutError but a ConnectTimeoutError.

Increasing the timeout was not successful as well, instead I get a NewConnectionError

Any suggestions what else to try?

Tros-t · 2021-02-03T15:09:15Z

Hmm I am trying to be helpful but I don't know if this is the correct solution. TRY reinstalling python3 because thats how I solved it in my case(s) else: {Just try to go near your router and then try it}
I know this maybe not great

And if you are ok what would be your opinion on a library that allows do to math arithmetic problems, Logic gates, more binary to decimal stuff, a way where you can import modules as variables without importing them but just importing the library, ml tools and libraries, file explorer kinda, info about a number and some AI. I am working on it.

diman82 · 2021-02-06T22:37:57Z

@DjLegolas solution worked for me with an additional step - delete all pip.ini files from system!

hiteshvvr · 2021-02-15T23:35:43Z

@DjLegolas Thank you for the solution, it worked for me.

MaximusExtreme · 2021-02-16T08:40:01Z

on Windows 10 just uncheck TCP/IPv6

Tros-t · 2021-02-24T05:34:49Z

on Windows 10 just uncheck TCP/IPv6

Windows 7 also

OmriGilhar · 2021-02-24T15:59:24Z

@Reiterkk Thank you so much! this problem derived me crazy for the past couple of days, I think its because I rebooted my PC with python installed on my OS.. (just a guess)

shakedbogin · 2021-03-02T22:33:36Z

Worked for me!! Thanks!

on Windows 10 just uncheck TCP/IPv6

hng94 · 2021-03-03T16:04:59Z

pip version:19.2.3
Python version:3.7.6
OS:Windows 10 home

I was trying to install colorama
I tried delete and install other versions of python and nothing helped

Output

Collecting colorama
  WARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=3, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=2, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=1, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  WARNING: Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/
  ERROR: Could not find a version that satisfies the requirement colorama (from versions: none)
ERROR: No matching distribution found for colorama

in pycharm the same problem with install package

Turn off VPN, proxies if you are using.

shafzhr · 2021-03-06T16:45:31Z

Looks like having ipv6 enabled causes the problem. Any ideas if it's gonna be fixed for those of us who need ipv6?

SekiBetu · 2021-03-06T16:46:59Z

Looks like having ipv6 enabled causes the problem. Any ideas if it's gonna be fixed for those of us who need ipv6?

i think, the proxy function is broken, not only because of ipv6, i'm using ipv4, still broken, only cleaned the proxy setting, it back to normal.

soferdani · 2021-03-07T11:50:18Z

@MaximusExtreme Thank you !!!!

N0VAxf · 2021-03-11T19:09:53Z

how do i get there in the settings

InbalZelig · 2021-03-17T09:23:19Z

Control panel -> Network and sharing Center -> Change adapter settings -> right click on your current connection (WiFi or LAN) and choose "Properties" -> Uncheck the box with TCP/IPv6

how do i get there in the settings

michaelkozin · 2021-04-04T14:35:05Z

on Windows 10 just uncheck TCP/IPv6

Thank you! works for me.

carmis-dev · 2021-04-09T09:50:39Z

on Windows 10 just uncheck TCP/IPv6

Amazing. Works for me.

Tros-t · 2021-04-19T13:51:56Z

just reinstall python and dont upgrade it
for me thats how it worked

eavtur · 2021-05-06T19:18:04Z

DjLegolas, carmis-dev - Many Thanks to you guys!!! God bless you!

ghost · 2021-05-16T17:02:22Z

i'm on linux (mint) and the only thing that helped was to disable ipv6

i have found instructions here:
https://www.techrepublic.com/article/how-to-disable-ipv6-on-linux/

uranusjr · 2021-05-18T11:24:18Z

Closing since this is not a bug on pip’s side, but a network configuration issue on user’s side.

Please feel free to continue the discussion here though, it’s very encouraging to see users helping out each other!

osahene · 2021-05-27T11:32:18Z

I solved this issue by re-installing the python installer file. I chose repair and then it now works.

kdovlet777 · 2021-09-13T18:06:06Z

What if I use Linux (Manjaro Pahvo)?

irungentootoo · 2021-10-07T06:53:57Z

I am using a corporate proxy to access the internet, adding two variables to the environment variables helped me
http_proxy=http://myproxy:8080
https_proxy=http://myproxy:8080

maybe j for linux this will help too

SekiBetu mentioned this issue Feb 5, 2021

开启4.10自动系统代理后Python pip无法连接上国内清华源，但直接浏览器没问题 2dust/v2rayN#1315

Closed

pradyunsg added the S: needs triage Issues/PRs that need to be triaged label Mar 6, 2021

uranusjr closed this as completed May 18, 2021

uranusjr added type: support User Support and removed S: needs triage Issues/PRs that need to be triaged labels May 18, 2021

windfallw mentioned this issue Jun 1, 2021

SetIEProxy : add prefix http:// 2dust/v2rayN#1615

Closed

ajs6f mentioned this issue Aug 5, 2021

Problem: Docker build fails, perhaps caused by ip6 issue archivematica/Issues#1487

Closed

5 tasks

github-actions bot locked as resolved and limited conversation to collaborators Nov 6, 2021

error when use pipWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/ #9508

error when use pipWARNING: Retrying (Retry(total=4, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ReadTimeoutError("HTTPSConnectionPool(host='pypi.org', port=443): Read timed out. (read timeout=15)")': /simple/colorama/ #9508

Comments

Edgardbu commented Jan 24, 2021

nstylepro commented Jan 25, 2021

Uh oh!

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liron50 commented Jan 26, 2021

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DjLegolas commented Jan 26, 2021

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liron50 commented Jan 27, 2021

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attiqRahman commented Jan 28, 2021

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DjLegolas commented Jan 30, 2021

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Tros-t commented Feb 2, 2021

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Tros-t commented Feb 2, 2021

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Tros-t commented Feb 2, 2021

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Tros-t commented Feb 2, 2021

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Reiterkk commented Feb 3, 2021

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Tros-t commented Feb 3, 2021

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diman82 commented Feb 6, 2021

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hiteshvvr commented Feb 15, 2021

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MaximusExtreme commented Feb 16, 2021

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Tros-t commented Feb 24, 2021

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OmriGilhar commented Feb 24, 2021

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shakedbogin commented Mar 2, 2021

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hng94 commented Mar 3, 2021

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shafzhr commented Mar 6, 2021

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SekiBetu commented Mar 6, 2021

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soferdani commented Mar 7, 2021

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N0VAxf commented Mar 11, 2021

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InbalZelig commented Mar 17, 2021

Uh oh!

michaelkozin commented Apr 4, 2021

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carmis-dev commented Apr 9, 2021

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Tros-t commented Apr 19, 2021

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osahene commented May 27, 2021

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kdovlet777 commented Sep 13, 2021

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irungentootoo commented Oct 7, 2021

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DjLegolas commented Jan 25, 2021 •

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