7
7
msgstr ""
8
8
"Project-Id-Version: Zammad\n"
9
9
"Report-Msgid-Bugs-To: \n"
10
- "POT-Creation-Date: 2025-04-29 16:41+0300 \n"
10
+ "POT-Creation-Date: 2025-05-09 16:31+0200 \n"
11
11
"PO-Revision-Date: 2023-09-23 01:11+0000\n"
12
12
"Last-Translator: Tomáš Kovařík <
[email protected] >\n"
13
13
"Language-Team: Czech <https://translations.zammad.org/projects/"
@@ -7657,8 +7657,7 @@ msgstr ""
7657
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msgid "This is the URL title that's being displayed to your users."
7658
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msgstr ""
7659
7659
7660
- #: ../manage/knowledge-base.rst:149 ../manage/webhook/log.rst:14
7661
- #: ../system/integrations/elasticsearch.rst:57
7660
+ #: ../manage/knowledge-base.rst:149 ../system/integrations/elasticsearch.rst:57
7662
7661
msgid "URL"
7663
7662
msgstr ""
7664
7663
@@ -11555,7 +11554,6 @@ msgid "Activity type (if enabled)"
11555
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msgstr ""
11556
11555
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11556
#: ../manage/time-accounting.rst:157 ../manage/time-accounting.rst:171
11558
- #: ../manage/webhook/log.rst:29
11559
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msgid "Created at"
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msgstr ""
11561
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@@ -13787,69 +13785,92 @@ msgid "Custom Payload w/o Article Content for Slack Webhook"
13787
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msgstr ""
13788
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13787
#: ../manage/webhook/log.rst:2
13790
- msgid "Webhook Logs"
13788
+ msgid "Webhook Logs and Troubleshooting "
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msgstr ""
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- #: ../manage/webhook/log.rst:4
13794
- msgid ""
13795
- "Zammad provides a history of your recent webhooks. You can find them below "
13796
- "**Recent logs**."
13791
+ #: ../manage/webhook/log.rst:5
13792
+ msgid "Logs"
13797
13793
msgstr ""
13798
13794
13799
13795
#: ../manage/webhook/log.rst:7
13800
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msgid ""
13801
- "If you need more details you can click on the request link in question. "
13802
- "Zammad will provide a modal with the following information:"
13803
- msgstr ""
13804
-
13805
- #: ../manage/webhook/log.rst:11
13806
- msgid "Direction"
13797
+ "Zammad provides a history of your recent webhook events, helping you monitor "
13798
+ "and debug interactions with third-party services. You can access them under "
13799
+ "**Recent Logs** in the webhook settings."
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msgstr ""
13808
13801
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13802
#: ../manage/webhook/log.rst:11
13810
- msgid "Always ``out``."
13803
+ msgid ""
13804
+ "Each log entry contains details about the webhook request and response, "
13805
+ "allowing you to troubleshoot issues. Clicking on a request link opens a "
13806
+ "detailed modal with the following information:"
13811
13807
msgstr ""
13812
13808
13813
- #: ../manage/webhook/log.rst:14
13814
- msgid "The URL Zammad sent the request to."
13809
+ #: ../manage/webhook/log.rst:15
13810
+ msgid ""
13811
+ "**Direction**: Always ``out``, indicating outgoing requests from Zammad."
13815
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msgstr ""
13816
13813
13817
- #: ../manage/webhook/log.rst:17
13818
- msgid "Method "
13814
+ #: ../manage/webhook/log.rst:16
13815
+ msgid "**URL**: The destination URL where Zammad sent the request. "
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msgstr ""
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13821
13818
#: ../manage/webhook/log.rst:17
13822
- msgid "Always ``POST``."
13819
+ msgid "**Method**: Always ``POST``."
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msgstr ""
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13821
13825
- #: ../manage/webhook/log.rst:21
13826
- msgid "Status"
13822
+ #: ../manage/webhook/log.rst:18
13823
+ msgid ""
13824
+ "**Status**: The HTTP status code received from the remote server. A "
13825
+ "successful request returns a ``2xx`` code."
13827
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msgstr ""
13828
13827
13829
13828
#: ../manage/webhook/log.rst:20
13830
13829
msgid ""
13831
- "Contains the HTTP status code the remote server replied with. Should be "
13832
- "``2xx`` if successful."
13830
+ "**Request**: Displays the HTTP request headers and payload that Zammad sent."
13833
13831
msgstr ""
13834
13832
13835
- #: ../manage/webhook/log.rst:24
13836
- msgid "Request "
13833
+ #: ../manage/webhook/log.rst:21
13834
+ msgid "**Response**: Shows the response headers from the remote server. "
13837
13835
msgstr ""
13838
13836
13839
- #: ../manage/webhook/log.rst:24
13840
- msgid "Contains the request Zammad sent (HTTP header and payload) "
13837
+ #: ../manage/webhook/log.rst:22
13838
+ msgid "**Created at**: The timestamp when Zammad sent the request. "
13841
13839
msgstr ""
13842
13840
13843
- #: ../manage/webhook/log.rst:27
13844
- msgid "Response "
13841
+ #: ../manage/webhook/log.rst:25
13842
+ msgid "Debugging Webhook Issues "
13845
13843
msgstr ""
13846
13844
13847
13845
#: ../manage/webhook/log.rst:27
13848
- msgid "Contains the remotes response header."
13846
+ msgid ""
13847
+ "If a webhook fails (e.g. receiving a ``4xx`` or ``5xx`` status code), check "
13848
+ "the request and response details to diagnose the issue. Common causes "
13849
+ "include incorrect URLs, authentication errors, or server-side failures."
13849
13850
msgstr ""
13850
13851
13851
- #: ../manage/webhook/log.rst:30
13852
- msgid "Date and time the request was sent."
13852
+ #: ../manage/webhook/log.rst:31
13853
+ msgid ""
13854
+ "Before deploying webhooks in production, you can use testing tools to "
13855
+ "inspect and debug requests. If you do so, make sure to exclude any sensitive "
13856
+ "or personal data."
13857
+ msgstr ""
13858
+
13859
+ #: ../manage/webhook/log.rst:35
13860
+ msgid "The following tools/services might be helpful:"
13861
+ msgstr ""
13862
+
13863
+ #: ../manage/webhook/log.rst:37
13864
+ msgid ""
13865
+ "`Beeceptor <https://beeceptor.com/>`_: A free tool to capture and inspect "
13866
+ "webhook requests in real time. Set up a temporary endpoint to verify the "
13867
+ "payload structure and headers."
13868
+ msgstr ""
13869
+
13870
+ #: ../manage/webhook/log.rst:40
13871
+ msgid ""
13872
+ "`Webhook.site <https://webhook.site/>`_: Another useful alternative for real-"
13873
+ "time request logging and debugging."
13853
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msgstr ""
13854
13875
13855
13876
#: ../manage/webhook/payload.rst:2
@@ -22662,7 +22683,7 @@ msgid ""
22662
22683
msgstr ""
22663
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22685
#: ../system/integrations/cti/generic.rst:9
22665
- #: ../system/integrations/cti/placetel.rst:14
22686
+ #: ../system/integrations/cti/placetel.rst:21
22666
22687
#: ../system/integrations/cti/sipgate.rst:14
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msgid "Please provide the following requirements:"
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msgstr ""
@@ -22693,13 +22714,13 @@ msgid ""
22693
22714
msgstr ""
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22715
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#: ../system/integrations/cti/generic.rst:22
22696
- #: ../system/integrations/cti/placetel.rst:27
22717
+ #: ../system/integrations/cti/placetel.rst:34
22697
22718
#: ../system/integrations/cti/sipgate.rst:30
22698
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msgid "Available Settings"
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msgstr ""
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#: ../system/integrations/cti/generic.rst:29
22702
- #: ../system/integrations/cti/placetel.rst:41
22723
+ #: ../system/integrations/cti/placetel.rst:48
22703
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#: ../system/integrations/cti/sipgate.rst:40
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msgid "Endpoint Settings"
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msgstr ""
@@ -22723,13 +22744,13 @@ msgid ""
22723
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msgstr ""
22724
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#: ../system/integrations/cti/generic.rst:43
22726
- #: ../system/integrations/cti/placetel.rst:49
22747
+ #: ../system/integrations/cti/placetel.rst:56
22727
22748
#: ../system/integrations/cti/sipgate.rst:52
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msgid "Call Settings"
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msgstr ""
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#: ../system/integrations/cti/generic.rst:39
22732
- #: ../system/integrations/cti/placetel.rst:49
22753
+ #: ../system/integrations/cti/placetel.rst:56
22733
22754
#: ../system/integrations/cti/sipgate.rst:37
22734
22755
#: ../system/integrations/cti/sipgate.rst:50
22735
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msgid "Inbound"
@@ -22827,7 +22848,7 @@ msgid ""
22827
22848
msgstr ""
22828
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22829
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#: ../system/integrations/cti/generic.rst:52
22830
- #: ../system/integrations/cti/placetel.rst:54
22851
+ #: ../system/integrations/cti/placetel.rst:61
22831
22852
#: ../system/integrations/cti/sipgate.rst:59
22832
22853
msgid "Other Settings"
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msgstr ""
@@ -23002,57 +23023,65 @@ msgid "Placetel CTI"
23002
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msgstr ""
23003
23024
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#: ../system/integrations/cti/placetel.rst:16
23026
+ msgid ""
23027
+ "The integration relies on Placetel's legacy product \"Placetel Pro\". If you "
23028
+ "use their current \"Webex for Placetel\" product, it doesn't work. Our "
23029
+ "`community thread <https://community.zammad.org/t/zammad-integration-missing-"
23030
+ "in-placetel/16363/9>`_ has some more information."
23031
+ msgstr ""
23032
+
23033
+ #: ../system/integrations/cti/placetel.rst:23
23005
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msgid "You need an administrative Placetel account for your organization."
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msgstr ""
23007
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23008
- #: ../system/integrations/cti/placetel.rst:17
23037
+ #: ../system/integrations/cti/placetel.rst:24
23009
23038
#: ../system/integrations/cti/sipgate.rst:20
23010
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msgid ""
23011
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"Your Zammad instance must be allowed to communicate to external services."
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msgstr ""
23013
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23014
- #: ../system/integrations/cti/placetel.rst:18
23043
+ #: ../system/integrations/cti/placetel.rst:25
23015
23044
msgid "Placetel must be able to reach your Zammad instance."
23016
23045
msgstr ""
23017
23046
23018
- #: ../system/integrations/cti/placetel.rst:22
23047
+ #: ../system/integrations/cti/placetel.rst:29
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23048
msgid ":doc:`provider-configurations/placetel`"
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23049
msgstr ""
23021
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23022
- #: ../system/integrations/cti/placetel.rst:21
23051
+ #: ../system/integrations/cti/placetel.rst:28
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msgid ""
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"Learn how to configure Placetel to enable Zammad and Placetel to communicate "
23025
23054
"with each other."
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msgstr ""
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23028
- #: ../system/integrations/cti/placetel.rst:32
23057
+ #: ../system/integrations/cti/placetel.rst:39
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msgid ""
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23059
"The here listed endpoint settings are relevant for the :doc:`integration "
23031
23060
"configuration with Placetel <provider-configurations/placetel>`."
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23061
msgstr ""
23033
23062
23034
- #: ../system/integrations/cti/placetel.rst:37
23063
+ #: ../system/integrations/cti/placetel.rst:44
23035
23064
#: ../system/integrations/i-doit.rst:53
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23065
msgid "Endpoint"
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23066
msgstr ""
23038
23067
23039
- #: ../system/integrations/cti/placetel.rst:36
23068
+ #: ../system/integrations/cti/placetel.rst:43
23040
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msgid ""
23041
23070
"This endpoint will be required for the Zammad integration within the "
23042
23071
"Placetel web interface."
23043
23072
msgstr ""
23044
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23045
- #: ../system/integrations/cti/placetel.rst:41
23074
+ #: ../system/integrations/cti/placetel.rst:48
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msgid "API Token"
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msgstr ""
23048
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23049
- #: ../system/integrations/cti/placetel.rst:40
23078
+ #: ../system/integrations/cti/placetel.rst:47
23050
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msgid ""
23051
23080
"You'll receive this token within the ``Web API`` menu. Make sure to copy "
23052
23081
"this value, it's only shown once!"
23053
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msgstr ""
23054
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23055
- #: ../system/integrations/cti/placetel.rst:71
23084
+ #: ../system/integrations/cti/placetel.rst:78
23056
23085
#: ../system/integrations/cti/sipgate.rst:77
23057
23086
msgid "Phone Extension to Agent Mapping"
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23087
msgstr ""
@@ -23061,14 +23090,14 @@ msgstr ""
23061
23090
msgid "Screenshot showing sample user mappings in between Placetel and Zammad"
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msgstr ""
23063
23092
23064
- #: ../system/integrations/cti/placetel.rst:64
23093
+ #: ../system/integrations/cti/placetel.rst:71
23065
23094
msgid ""
23066
23095
"You can find your agents Placetel username combination required within ⚙️ PBX "
23067
23096
"→ VoIP destinations. Within the \"Advanced settings\" section you're looking "
23068
23097
"for \"SIP user name\" and \"SIP server\"."
23069
23098
msgstr ""
23070
23099
23071
- #: ../system/integrations/cti/placetel.rst:68
23100
+ #: ../system/integrations/cti/placetel.rst:75
23072
23101
msgid "Combine these two like so: ``<sip-user-name>@<sip-server>``."
23073
23102
msgstr ""
23074
23103
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