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Black / Tan Screen #6469

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LordDelacroix opened this issue May 10, 2019 · 8 comments
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Black / Tan Screen #6469

LordDelacroix opened this issue May 10, 2019 · 8 comments

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@LordDelacroix
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This has been reported before and a fix published but the fix does not work for me.
v6.1.5, set the environment variable to disable gpu to true and restart the entire machine. Still get the black / tan screen.

Every new version lately just makes Postman worse.

@numaanashraf
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@LordDelacroix We are sorry to hear that. Would it be possible to share the screenshots of Postman and provide the following details? Is this happening immediately after you launch the app or after using the app for a while?

  • Postman Version [e.g. 7.0.0]
  • OS: [e.g. Window 10]

@m3dbedb
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m3dbedb commented May 24, 2019

Postman Version: 7.1.1
OS: Windows 7 32 bit
Video card Intel HD graphics 2000

  1. Open Postman with several little collections in workspace.
  2. Select first request from a collection
  3. Wait 3-5 seconds until postman render new tab
  4. hit ctrl+enter
  5. Wait for response for 3-5 seconds
  6. hit down arrow on keyboard
  7. go to step 3
    After 8-10 steps screen usually goes black

@numaanashraf
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@m3dbedb We are tracking performance issues like these aggressively. If you can give us some data points on the sizes of requests/responses you were dealing with, number of collections in the workspace, open request tabs etc. or any other relevant details, it'll help us set up relevant benchmarks to test against. I'd like to emphasize that performance and a smooth experience is a top priority and your help would be great.

@m3dbedb
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m3dbedb commented Jun 4, 2019

I process little requests/responses of about several bytes, number of collections in workspace is up to five. Opened tabs are 10 units. Note that the issue is cross-platform. I suppose @maxcr provided correct reason here: https://github.com/postmanlabs/postman-app-support/issues/5288#issuecomment-426411371

Its because of the electron version

@m3dbedb
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m3dbedb commented Jun 14, 2019

The issue is reproduced in postman 7.2.0 under windows 7 32 bit

@m3dbedb
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m3dbedb commented Aug 5, 2019

The issue is reproduced in postman 7.3.5 under windows 7 32 bit

@m3dbedb
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m3dbedb commented Oct 9, 2019

The issue is reprodused in Postman 7.8.0 under windows 7 32 bit

@kamalaknn
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Duplicate of #7078

@kamalaknn kamalaknn marked this as a duplicate of #7078 Nov 11, 2019
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